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About

Our mission.

Our mission is three pronged: to build a sustainable and robust relationship with our clients; to assist them in trouble shooting and solving their technology needs;and to offer excellent network management services.

 

Giat’s Growth and Evolution

Giat Solutions Sdn. Bhd. was incorporated on the 6th of December 1996 by a few highly talented IT professionals. The company’s Chairman and CEO,Pukalenthi Theviannan, had a great passion, and wanted to set up an IT service operation that would provide the best quality service to customers. In two decades, Giat,based in Pusat Bandar Puchong, Puchong has now grown into a fully established service organization with far-reaching business operations.

 

Giat’s evolution has been admirable. We initially started off by focusing on in-house assembly and sales of personal computers to home users. In the past 24 years,our business has progressed to the supply of major notebook brands, as well as delivering network solutions and system integration services to marketing our products digitally and managed services.

 

Our Achievements

Giat Solutions was awarded as thebest: Retail and Trading Company for service excellence, by Kuala Lumpur & Selangor Indian Chamber of Commerce & Industry.  Since, then Giat Solutions has been involved in various corporate social responsibility programmes such as free training, and apprenticeships.

 

Our clients

We serve a broad segment of clients,ranging from large corporate companies, SMEs, schools,higher learning institutions and walk-in clients. Some of our major clients include Sharp Malaysia, APS Manja, North Soil Construction, Yushiro Semiconductors and Wysen Furnitures.

Our major distributor partners include: HP, Canon, Dell, Asus, Seagate, Microsoft, D-Link,Logitech, TP-Link,IBM, Intel, Lenovo, Acer, Epson, Symantec, Kaspersky,Kingston, Webroot and many others. We are an authorised IT outsource partner for all Sharp Photocopier machines and networking support.


Our products and services

Giat carries a wide range of products and services. We are specialized in computer hardware supplies, including notebooks, desktops, servers, other computer accessories and network equipment.

 

We have vast experience in:

·       IT outsourcing,

·       server and computer maintenance contracts,

·       PC/notebook repair and troubleshooting,

·       server setup and support,

·       IT infrastructure and backup systems,

·       Microsoft Operating Systems and Mac Support,

·       network equipment setup and support,

·       network structured cabling,

·       system integration service,

·       surveillance camera installation and support,

·       warranty claims and repair,

·       consultation,

·       software support hotlines,

·       contract customer support services,

·       Photocopier rental.

  

Successful Projects

We are proud of our successfully completed projects for major clients and corporate organisations; including Majlis Perbandaran Subang Jaya, and APS Manja Food (Puteri Brand Sauce). We were also the reliable equipment supplier during the ASEAN Summit.

 

Our values

Our corporate value is to be able to promptly troubleshoot, attend to customer needs and offer the best after sales services on time and at the best value.  

Giat Solutions aspires to be a leader in the computer supplies, network maintenance and leasing of IT equipment. Giat is committed to help deliver the best returns on investments. We focus solely on embracing our client’s networking, application and technology needs. We aim to help organisations that we work with achieve their business goals by lowering operational cost and maximising the performance of their IT systems.